Licensed Clinical Social Worker Lic 60804

Alissa Madsen, LCSW

She/Her

Alissa Madsen LCSW Calm Reflections Therapy Trauma Informed and Person-Centered Therapy. Specializing in Religious Trauma, CPTSD, Attachment, Grief and Loss and LGBTQ

How to File a Complaint and Access Healthcare Records

How to File a Board Complaint

The Texas Behavioral Health Executive Council investigates and prosecutes professional misconduct
committed by marriage and family therapists, professional counselors, psychologists, psychological
associates, social workers, and licensed specialists in school psychology.


Click here to access the Texas Code.


Although not every complaint against or dispute with a licensee involves professional misconduct, the
Executive Council will provide you with information about how to file a complaint.


Texas Behavioral Health Executive Council 
1801 Congress Avenue, Ste. 7.300 Austin, Texas 78701
Phone: (512) 305-7700
Investigations and Complaints:

Business Violations & Complaints

If you believe you have been a victim of fraudulent business practices in the state of Texas, please
contact the Attorney General’s Office to file a consumer complaint.


Click here to learn more about your consumer rights.


If you have a concern or wish to file a consumer complaint, you may contact the Texas Attorney
General’s Consumer Protection Division:
Phone: 1-800-621-0508
Website: https://www.texasattorneygeneral.gov/consumer-protection

How to Access Healthcare Records

We are required to retain your records for 7 years, or 5 years after a former child client has turned 18.


Clients may request copies of their health care records in any of the following ways:

  • Email me directly
  • Call 512-846-3227

 

Requests will be handled in accordance with applicable Texas law and HIPAA regulations.
Reasonable fees may apply as permitted by law.

“Behold the turtle. He makes progress only when he sticks his neck out.”

James Bryant Conant